PLEASE DOUBLE CHECK YOUR ADDRESS
Our payment processor requires us to ship to the address on the order. Unfortunately, they do not allow us to change the address after the order has been placed forcing us to issue a refund. Worse, they pocket the transaction fee (~$4-8), which we cannot absorb. So please, please double check your address to save a bit of time and money.
SALES ORDERS ARE FINAL AND CANNOT BE CANCELLED.
However, all product is carries at least a 1-year warranty. Furthermore, we accept returns for reasons related to incompatibilities with a few conditions. Read our Store Policies for detail.
DOMESTIC SHIPPING (COVID-19)
USPS is operating normally aside from a possible 1-2 day delay from normal times. We thank them for their hard work.
INTERNATIONAL SHIPPING (COVID-19)
Due to the current situation, international shipping via the postal network is extremely slow. We have two options:
1. USPS International - this is less expensive, however as many postal carriers have declared force majeure, we can no longer accept liability for lost/delayed packages.
If you select this option, you agree that we are only responsible for providing a valid tracking number and nothing more. We will not respond to mail inquiries beyond providing a valid tracking number.
2. DHL - this is more expensive but will usually arrive in about a week and is fully tracked. We will take full responsibility for lost parcels.